Privacy Policy

Your privacy and data security are our top priorities

Last updated: November 07, 2025

Introduction

TheAthleteX ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform for athletic event registration and participation.

Information We Collect

Personal Information
  • Name, email address, and phone number
  • Date of birth and gender for event categorization
  • Emergency contact information
  • Athletic performance data and event results
  • Payment information (processed securely through third-party providers)
Technical Information
  • IP address and browser information
  • Device information and operating system
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

  • Event Registration: Processing your participation in athletic events
  • Communication: Sending event updates, confirmations, and important notifications
  • Results Management: Recording and displaying your athletic performance
  • Payment Processing: Handling registration fees and transactions securely
  • Platform Improvement: Analyzing usage to enhance our services
  • Legal Compliance: Meeting regulatory requirements and protecting our rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Event Organizers: Sharing registration details with authorized event organizers
  • Service Providers: Working with trusted third-party services for payment processing and platform maintenance
  • Public Results: Displaying event results and rankings (as consented during registration)
  • Legal Requirements: Complying with legal obligations or protecting against fraud

Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure server infrastructure with regular security updates
  • Access controls limiting data access to authorized personnel only
  • Regular security audits and vulnerability assessments
  • Secure payment processing through PCI-compliant providers

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from non-essential communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Ensure platform security and prevent fraud

You can control cookie settings through your browser, though some platform features may not function properly if cookies are disabled.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Event registration data and results are typically maintained for historical record-keeping and athletic achievement tracking. You may request data deletion, subject to legal and legitimate business requirements.

Children's Privacy

Our platform is designed for users of all ages, including minors participating in youth athletic events. For participants under 18, we require parental consent during registration. We take extra care to protect the privacy of young athletes and comply with applicable child protection regulations.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through email or platform notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

  • Email: privacy@theathletex.net
  • Address: TheAthleteX Privacy Team, Dhaka, Bangladesh
  • Response Time: We aim to respond to all privacy inquiries within 48 hours